Gladesville Plumbing FAQs

Only if the job turns out bigger than a first inspection could show, say a second blockage further down the line. If that happens, we stop, show you what's changed, and settle a new number with you before anything more gets touched.

No loading gets added for the hour or the day of the week. The number we agree with you stands whether it's a Tuesday afternoon or a public holiday at 2am.

Occasionally, but only where something a first look couldn't reveal turns up, like rot behind a wall once it's opened. When that happens, you'll see exactly what we found and sign off on a revised figure before we go any further.

New customers get $65 taken off their first invoice with us, stacked on top of the $0 call-out fee. Mention it when you ring and we apply it to that job.

Yes, NSW law requires plumbing and gas work to be carried out by a licensed plumber, since a botched repair can cause water damage or a gas hazard. Our team holds NSW Plumbing Licence #292427C and is insured across both trades.

A recognised trade qualification plus a current licence held against ongoing training and insurance requirements. Gas work needs a separate endorsement on top of that, which is why our crew is licensed and insured for water and gas under the one roof.

NSW Plumbing Licence #292427C, covering water and gas work on every job we run in Gladesville. Ask to see it before we start, we're always glad to have it checked.

Get out of the property straight away and call us from outside, or dial 000 if it feels serious. Skip the light switches on your way out, then reach us on (02) 9139 9901 once you're clear.

A slow-draining sink or an occasional drip can usually sit until a normal booking. A spreading leak, a toilet that won't stop overflowing, or no hot water in the depths of winter can't, so ring us and we'll tell you straight which category you're in.

Your address, a quick description of what's going on, and whether water's actively pooling or escaping anywhere. Shutting the water off at the meter first, if you can, tells us plenty about what to bring.

No harm done, plenty of calls settle down once we've talked them through together. We'll still get you into a same-day or next available slot rather than send you away.

A burst pipe, sewage backing up inside the house, a gas leak, or no hot water where young kids or elderly residents are living all count. A toilet or drain that keeps rising no matter how many times you flush is urgent too, and any gas smell jumps the queue automatically.

Yes, especially around the older pockets off Cowell and Linsley Streets. Federation and inter-war homes here still commonly run on clay sewer lines, and established garden trees send roots straight into the joints over the years.

Root and leaf debris clogging older drains as gardens shed growth, and ageing hot water systems giving out once the cold sets in. Both come back to the same cause, how old much of the pipework underneath still is.

Federation and inter-war subdivisions make up much of the suburb, and that shows underground: original galvanised supply lines and earthenware clay drainage are still common. Knowing which era we're dealing with tells us roughly what to expect before the access panel even comes off.

We do. From the shopping village off Cowell Street to the retail strip along Victoria Road, our team knows the older pockets and back blocks that don't always show up cleanly on a map.